At ECO VILLAFARM your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our eco villa farm property or interact with our real estate services, either online or in person.
Whether you’re browsing our website, booking a stay at our eco villas, inquiring about purchasing property, or engaging with us through social media, we are committed to protecting your personal data.
1. Information We Collect
We collect various types of information to provide and improve our services, ensure a personalized experience, and comply with legal obligations.
A. Personal Identification Information
When you engage with us, we may collect personal data such as:
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Full name
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Email address
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Phone number
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Mailing address
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Government-issued ID (for purchases or bookings)
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Date of birth
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Payment details (credit/debit card or bank account)
B. Property-Related Information
If you’re a potential buyer, investor, or guest, we may collect:
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Preferences regarding property features
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Intended use (residential, rental, agricultural, etc.)
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Financial information for eligibility checks (only with your consent)
C. Technical Data
When you access our website, we automatically collect:
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IP address
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Browser type and version
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Time zone setting and location
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Device information
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Usage data (pages visited, time spent, etc.)
D. Communication Records
We retain copies of communications including:
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Emails
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SMS
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WhatsApp messages
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Inquiry forms
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Social media interactions
2. How We Use Your Information
We use your information for various business and administrative purposes, including:
A. Providing Services
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Booking villa stays or eco-tourism experiences
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Facilitating property visits or virtual tours
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Processing purchases or rentals of farm plots or villas
B. Communication
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Responding to inquiries and requests
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Sending booking confirmations, invoices, and updates
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Notifying you of property availability or offers
C. Marketing
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Sending newsletters, promotional offers, and eco-lifestyle tips
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Conducting surveys and feedback requests to improve services
You may opt out of marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.
D. Legal and Regulatory Compliance
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Meeting tax and real estate legal obligations
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Verifying identity for financial transactions
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Preventing fraud, money laundering, and other illicit activities
3. How We Share Your Information
We do not sell your personal data. However, we may share it in the following circumstances:
A. With Service Providers
We work with trusted third parties who help us operate our business. These include:
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Payment gateways
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Legal and real estate consultants
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Marketing platforms (like Mailchimp)
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IT and cloud hosting services
These providers are contractually bound to protect your data and use it only for the purposes we outline.
B. With Government Authorities
We may share your information when required to comply with local property, taxation, or regulatory laws.
C. With Business Partners
In case of joint venture properties, co-developments, or affiliate programs, your data may be shared with our trusted business partners — but only with your consent.
4. Data Storage and Security
We use industry-standard security protocols to protect your information. This includes:
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Secure Socket Layer (SSL) encryption on our website
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Regular data backups
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Access control and authentication
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Staff training on data protection
Your personal data is stored securely within our servers or those of our cloud providers located in compliant jurisdictions.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
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Booking and inquiry data: 3 years
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Purchase records: 7 years (as per accounting/legal obligations)
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Marketing data: Until you opt out
Once data is no longer required, it is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the following rights:
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Access – You can request a copy of the data we hold about you.
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Correction – You can ask us to update or correct inaccurate information.
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Deletion – You may request your data to be erased where applicable.
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Objection – You can object to the processing of your data for direct marketing.
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Portability – You can request a digital copy of your data in a structured format.
To exercise these rights, please contact us at [Your Contact Email].
7. Cookies and Tracking
We use cookies and similar technologies on our website to enhance your experience.
Types of Cookies
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Essential – Necessary for website functionality.
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Performance – To analyze website traffic and improve user experience.
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Marketing – To provide tailored ads and content.
You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites such as real estate listing platforms or eco-tourism partners. We are not responsible for their privacy practices. We recommend reviewing their policies before providing your data.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such data without verified parental consent, we will take steps to delete it.
10. International Data Transfers
If you are located outside of [Country], please note that your data may be transferred to and processed in [Country] where our servers are located. We ensure all such transfers comply with international data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Significant changes will be communicated via email or website notification.